Internship IT Support
- Full Time (40 h/w) or Part Time (20 h/w)
- Klosterneuburg near Vienna, Austria
- Starting at € 1,827* gross/month depending on level of education (basis full-time 40 h/w)
Your Responsibilities
Excellent research needs state-of-the-art IT infrastructure and innovative digital services. With a team of about 50 experts, we redesign the Institute's digital landscape over the next few years and implement an ambitious digital transformation programme to facilitate the Institute’s rapid growth. As part of our IT & Digital Transformation strategy, we are introducing Microsoft 365 and will equip new office building with digital workplace equipment. The IT Support team is the primary point of contact for all users and ensures smooth IT operations across the institute. During this internship, you will support key IT projects over the summer period, including device deployment, digital workplace setup, and the Microsoft 365 roll-out. Depending on your focus area, you will contribute to: Digital Workspace, Microsoft 365 and Intune, and General IT Support.
- Preparation, setup, and configuration of end-user devices (laptops, peripherals)
- Support in an office relocation and workspace setup project
- On-site installation and commissioning of IT equipment
- Standardisation and optimisation of digital workspaces
- Documentation and asset management
- Assistance with Intune-based device management and deployment
- Support with Microsoft 365 roll-out activities (e.g. Teams, Outlook, collaboration tools)
- Basic user support related to M365 services and tools
- First-level support via ticketing system, phone, or in person
Your Profile
- Ongoing Bachelor's degree (ideally 2nd year completed) or higher in IT or a related field
- Basic understanding of IT infrastructure, hardware, and operating systems (Windows, Mac, Linux)
- Interest in IT support, device management, and/or modern workplace technologies
- First experience with M365, or Intune is a plus
- Structured and reliable working style
- Strong problem-solving and communication skills
- Very good written and verbal command of English
- Motivated to proactively support the team and eager to learn (please outline your motivation in your cover letter)
ISTA is growing. Grow with us!
Institute of Science and Technology Austria (ISTA) is a constantly growing international institute for conducting world-class research in mathematics, computer science, life sciences & physical sciences. We strive to recruit passionate professionals from across the world over all fields who strive to support our goal of excellent research. Located within a beautiful campus on the outskirts of Vienna, we offer multiple opportunities for personal growth in a stable working environment.
ISTA promotes a diverse and inclusive working environment and is committed to the principle of equal employment opportunity for all applicants, free of discrimination. All employment decisions at ISTA are based on job requirements, qualifications, merit and organizational needs. We strongly encourage individuals from underrepresented groups to apply.
Your benefits
Education & training 
Cafeteria 
Childcare 
Free shuttle bus 
Multiple health offers 
Pension insurance *This position comes with possible overpayment depending on education, qualification and work experience. For more information on how ISTA processes your personal data, please refer to www.ista.ac.at/data-protection.
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